In accordance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, we inform you that ASSISTACASA SL, with C.I.F. (Fiscal Identification Code). B97600001 and address at GENERAL PALANCA 4 BAJO, 46003 VALENCIA (VALENCIA) is responsible for the management and operation of the site www.promocionariza.com registered in the Register (Mercantile / Public): Registro Mercantil de VALENCIA T 8203, L 5495, F 15, S 8, H V 105790, I/A 15.
If you wish to contact us you can do so by mail to the address above or via email rgpd@grupoassista.com.
The access to our domain can be done directly or through any existing redirection, being the Privacy Policy applicable this one.
PRIVACY POLICY
This Privacy Policy describes how we treat your personal data (e.g. collection, use, communication, conservation and protection of your personal information) and provides information about your rights as a data subject.
ASSISTACASA SL is responsible for the processing, as well as for the collection, use, communication, conservation and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies or any applicable national regulation.
In compliance with the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the new General Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, by means of this document, ASSISTACASA SL Informs:
Identity and contact details of the Responsible Party.
Our identifying information:
ASSISTACASA SL
You can contact us
By post: GENERAL PALANCA 4 BAJO, 46003 VALENCIA (VALENCIA)
By e-mail: rgpd@grupoassista.com
By telephone: 963531409
Web page: www.grupoassista.com
Please note that in accordance with the RGPD in Article 37.1 includes the mandatory appointment of a Data Protection Officer to which you can contact by email or by phone and to which you can direct all questions, doubts, suggestions or to exercise their rights under this Regulation in relation to the processing of personal data..
Datos de nuestro DPO:
Vicente M. Sancho Rodriguez (Caler Consultores, S.L.)
rgpd@grupoassista.com
Categorías de datos personales
Tratamos las siguientes categorías de datos personales:
Datos identificativos – nombre y apellidos, DNI o equivalente
Datos administrativos – Razón social, dirección, datos bancarios y personas de contacto
Datos de contacto – email, número de teléfono y dirección.
Datos digitales – cookies, dirección IP, páginas webs y redes sociales y otros datos accesibles públicamente en Internet, etc.
Datos empresariales –proveedores, clientes, administradores y socios.
Otros datos necesarios para el tratamiento – para más información sobre la categoría de datos personales en el desarrollo de nuestra Actividad, puede consultar nuestro Registro de Actividades.
¿Cómo recogemos sus datos? Recogemos información sobre usted de las siguientes fuentes:
Desde nuestra web:
A través del formulario de Contacto.
A través del formulario de Proveedores.
A través de Te llamamos gratis.
A través del Portal de Empleo.
Chat online.
Desde otras herramientas en Internet:
Details of our DPO:
Vicente M. Sancho Rodriguez (Caler Consultores, S.L.)
rgpd@grupoassista.com
Categories of personal data
We process the following categories of personal data:
Identifying data – name and surname, ID card or equivalent.
Administrative data – company name, address, bank details and contact persons.
Contact data – email, telephone number and address.
Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.
Business data – suppliers, customers, administrators and partners.
Other data necessary for processing – for more information about the category of personal data in the development of our Activity, you can consult our Register of Activities.
How do we collect your data? We collect information about you from the following sources:
From our website:
Through the Contact form.
Through the Suppliers form.
Through Te Llamamos gratis.
Through the Employment Portal.
Online chat.
From other Internet tools:
Through the web http://www.portalassistafacil.com/ for access to the services portal.
Through our social networks.
From other sources:
When communicating or interacting with you by phone, e-mail or other means of contact from our company.
When you visit our facilities.
Through a visit to a customer.
For more information about the different mechanisms of data collection in the development of our Activity, you can consult our Activity Log.
How long do we keep your data? (Conservation period) The data will be kept as long as there is a commercial, contractual or professional relationship with the person concerned and then for the years necessary to comply with the corresponding legal obligations in each case. Notwithstanding the foregoing, they will be kept as long as they are necessary for the processing and the interested party does not request their deletion.
With regard to accounting and tax documentation, for tax purposes, the accounting books and other compulsory record books according to the applicable tax regulations (income tax, VAT, IS, etc.), as well as the documentary supports for the processing of personal data. ), as well as the documentary supports that justify the annotations registered in the books (including the computer programs and files and any other supporting documents that have fiscal transcendence), must be conserved, at least, during the period in which the Administration has the right to verify and investigate and consequently, to liquidate tax debt, according to Articles 66 to 70 of the General Tax Law, it will be of 4 years.
Regarding accounting and tax documentation, for mercantile purposes, books, correspondence, documentation and supporting documents concerning your business, duly ordered as of the last entry made in the books, except for what is established by general or special provisions, this mercantile obligation extends both to the obligatory books (income, expenses, investment goods and provisions), in addition to the documentation and supporting documents that support the entries recorded in the books (invoices issued and received, tickets, rectifying invoices, bank documents, etc.), according to Article 30 of the Commercial Code. ), according to Article 30 of the Commercial Code, will be 6 years.
For more information about the conservation of data in the development of our activity, you can consult our Register of Activities.
To whom do we transfer your data? Depending on the purpose of the processing, your personal data may be transferred or processed to different categories of recipients:
Collaborators or external Professionals (Tax and accounting advisor, Experts, Professional freelancers with punctual access to data, …).
Public administrations (public administrations using them in the legitimate exercise of their powers).
Anyway, we transfer your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy and only to entities with which we have signed agreements protecting your rights and freedoms in relation to your personal data, these entities and / or professionals considered as Processors shall be governed by the provisions of Art. 28 of the RGPD and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of this RGPD.
We also inform you that your data may be processed by companies belonging to our group, for commercial, administrative, statistical and / or financial purposes, for more detailed information you can consult the website www.grupoassista.com.
For more information on the transfer to third parties of the data in the development of our activity, you can consult our Register of Activities.
Where do we process your data?
In order to carry out our activity we process your personal data in accordance with the conditions set out in this policy, within the European Union (EU).
In principle this entity does not perform any international data processing, if necessary and in those services offered by this entity in which international data transfers are required for the provision of the same, this circumstance will be reflected in the Specific Conditions of the contract that apply to the service and will be expressly accepted by the customer prior to the same.
For more information on where we treat data in the development of our activity, you can consult our Register of Activities.
Where do we process your data?
In order to carry out our activity we process your personal data in accordance with the conditions set out in this policy, within the European Union (EU).
In principle this entity does not perform any international data processing, if necessary and in those services offered by this entity in which international data transfers are required for the provision of the same, this circumstance will be reflected in the Specific Conditions of the contract that apply to the service and will be expressly accepted by the customer prior to the same.
For more information on where we treat the data in the development of our activity, you can consult our Register of Activities.
For what purposes do we process your data?
Your data will be collected for processing operations relevant to the following purposes
Own purposes of the elements of our website:
Contact Form:
To receive contact information or other requests made by you.
Suppliers Form:
To receive contact information or other requests for future collaborations.
We call you form:
Receive commercial or technical information by telephone.
CHAT ONLINE/AGENTE ONLINE: To solve doubts or questions related to our products or services. Personal data will not be used for any other purpose.
CHAT OFFLINE/AGENTE OFFLINE: Use the contact data provided through the specific form to solve the doubts raised by the user.
Specific treatment in social networks (see social networks section).
Job portal form:
Management of the user’s CVs.
General purposes of our activity:
Receiving contact information or other requests made by you through any of our communication channels.
Administrative, Commercial, Fiscal and/or Accounting tasks derived from the provision of our services or sale of our products.
Necessary purposes for the development of our activity.
For more information about the purposes of data processing in the development of our activity, you can consult our Register of Activities.
You may withdraw your consent at any time free of charge by exercising your rights by sending your request in writing and duly identified by a supporting document to our address GENERAL PALANCA 4 BAJO, 46003 VALENCIA (VALENCIA) or by e-mail to rgpd@grupoassista.com, for more detailed information on the Exercise of your rights you can consult our Register of Activities.
Why may we process your data (Legitimation)?
The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:
Art.6. RGPD
The data subject gave his consent to the processing of his personal data for one or more specific purpose(s).
The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation at his or her request of pre-contractual measures
The processing is necessary for compliance with a legal obligation applicable to the controller.
For more information on the legal basis for the processing of data in the course of our business, you can consult our Register of Activities.
What and what are your rights? Data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure (“right to be forgotten”), restriction of processing, portability and the right not to be subject to individualized decisions before the Data Controller.
Any interested party has the right to be provided, BEFORE their data is collected, with basic information at a first level, in summary form, at the same time and in the same medium in which their personal data is collected and, on the other hand, to be provided with the rest of the information, in a medium more suitable for its presentation and comprehension.
The information to be provided by layers or levels would be the following:
Information 1st Layer
The identity of the Data Controller.
What data will be processed.
For what purpose.
Where and how they have been obtained.
The legal basis for the processing.
Whether they will be communicated, transferred or processed by third parties.
The reference to the procedure for exercising rights.
2nd Layer Information
Contact details of the data controller. Identity and details of the representative (if any). Contact details of the data protection officer (if any).
Extended description of the purposes of the processing. Data retention periods or criteria. Automated decisions, profiles and logic applied.
Details of the legal basis for processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not doing so.
Recipients or categories of recipients. Adequacy decisions, safeguards, binding corporate rules or specific situations applicable.
How to exercise the rights of access, rectification, deletion and portability of data, and the limitation or opposition to its processing.
Right to withdraw the consent given.
Right to complain to the Supervisory Authority.
(The following table indicates what your rights are).
Right of access
To know which of your data is being processed, for what purpose it is being processed, where the data has been obtained and if it is going to be communicated or has been communicated to someone else.
Right of rectification
To modify inaccurate or incomplete information about you.
Right of cancellation
To cancel your inadequate or excessive data
Right to object
To prevent the processing of your data or to stop the processing of your data, but only in the cases provided for by law.
Right to limit processing
To request the suspension of data processing in the cases provided for by law.
Right to data portability
To be able to receive your data provided in a structured electronic format, commonly used and to be able to transmit it to another Data Controller.
Right not to be subject to individualized decisions
In order not to have a decision taken about you that produces legal effects or affects you based solely on the processing of your data.
These rights are characterized by the following:
Their exercise is free of charge.
You may exercise the rights directly or through a legal representative.
If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless the interested party requests otherwise.
Before exercising your rights, we must identify you in order to protect your personal data against fraudulent attempts.
Your request will be resolved within one month.
If the requests are manifestly unfounded or excessive (e.g. repetitive nature) the data controller may:
The data controller is obliged to inform you about the means to exercise these rights. These means must be accessible and this right cannot be denied for the sole reason that you opt for another means.
If the data controller does not comply with the request, he/she will inform you, within one month at the latest, of the reasons for his/her inaction and the possibility to complain to a supervisory authority.
If you wish to exercise any of the rights described above, you can contact us through our Internal Data Protection Officer:
By postal address:
ASSISTACASA SL
Att. Data Protection Delegate
GENERAL PALANCA 4 BAJO
46003 VALENCIA (VALENCIA)
Or by e-mail to the following address: rgpd@grupoassista.com
We inform you that in accordance with the RGPD in its article 37.1 includes the mandatory appointment of a Data Protection Delegate.
